Create the Filter | Dustin Curtis
The solution to the enterprise quality problem is easy: foster a culture that doesn't allow the company to make, produce, sell, or accept shit. Done. Well, it's not quite that easy. But Steve Jobs is notorious for saying "this is shit" to shitty things, and that bluntness,
I think, is essential to a culture that creates amazing products and experiences. Here is one response to my rant about American Airlines that is not unlike at least fifty others:
via dustincurtis.com
